The Upper House - Hong Kong
Sales and Marketing
Employment Type
Ref. No.
Job Posted Date
Friday, June 28, 2024

Here at The Upper House, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at The Upper House?

The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role supports the hotel's marketing efforts, from developing strategies to driving brand and communication related initiatives. We play a crucial role in shaping our hotel's brand image, creating awareness and driving revenue growth. Those who are creative and open-minded, have a deep understanding of market dynamics and consumer behaviours will enjoy the role. 

Key Responsibilities

Welcome to the core of what being a Marketing & Communications Intern all about!

Here's the quick lowdown on what you'll do day-to-day:

  • Familiarize with saleable event space at The Upper House and understand the potential and possibilities of the spaces to generate events revenue
  • Field telephone calls, emails and manage face to face enquiries for event business to The Upper House
  • Develop and demonstrate the art and ability to negotiate
  • Review, assist and make recommendations for new packages and revenue generating opportunities for event space at The Upper House
  • Conduct market and competitor research
  • Build solid commercial relationships with key corporate accounts, luxury retail brands and influential individuals
  • Assist overall Sales & Marketing department in tasks and activities to drive the common goal, as and when assigned
  • Conduct house tours with clients, demonstrating complete knowledge of the features, advantages, and benefits of The Upper House and the service levels in which we strive to achieve


Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

  • Bachelor in Hotel Management, Business Administration, or related disciplines
  • Excellent command of both written and spoken English, proficient in Cantonese and/or Putonghua would be a definite advantage; Proficient in MS Office and Chinese Word processing
  • Knowledge on Simplified Chinese, WeChat, Xiaohongshu will be an advantage.

The Cherries on Top (Nice-to-Haves):

  • Very flexible and able to adapt to changing environments and Management demands, able to cope with pressure
  • Holder of Permanent Hong Kong Identity Card is preferred

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

  1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
  2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
  3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.


For Every Member of Our Family:

  • Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
  • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
  • Join our wellness programme to elevate your mental and physical wellbeing!
  • Enjoy discounts at our restaurants, bars, and spa -- at all locations!
  •  Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos



Sounds interesting for you? Apply now.

Apply now

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