Purpose of Role

As a Sales Manager- MICE, you’ll work to maximize opportunities for raising The Middle House’s profile in markets as determined by the Director of Sales.

What you'll get?

At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive salary, medical/dental and leave entitlement, we’ll shower you with perks, including:

• Fun: Meet with hoteliers who bring playfulness at work each day!
• Location: Access to three Metro lines nearby, get here quickly thanks to our highly accessible location
• Fun:  Meet with hoteliers who bring playfulness at work each day!
• Development: Trainings to enhance your skills to upgrade yourself & equip you for challenges ahead in the evolving environment!
• Authenticity: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you!

What you'll need?

• Education: Undergraduate degree from a hotel management school or business-related programmes.

• Skills: Effective interpersonal skill and guest service required. Familiar with computer system and application software. Excellent oral & written communication.

• Personality: Goal driven personality, willing to grow and le

What you'll do?

• Is aware and conversant of hotel’s annual sales and marketing plan.

• Builds and maintains excellent client relations to establish confidence and secures commitment to The Middle House.

• Sources & develops new business for the hotel in defined areas and market segments.

• Develops accounts to increase market/ customer share across all revenue streams- locally, nationally and globally.

• Develops key account plans detailing objectives, timeframe & sales methods to support the defined account strategy.

• Contributes ideas to improve the product/ services offered by the hotel.

• Monitors and develops productivity of assigned clients and provides weekly evaluation on performance, and reviews effectiveness of sales activities to the DOS.

• Ensures professional processing of site inspection/ familiarisation requests.

• Ensures maximum utilisation of database/ account management system and ensures all sales activities are updated in a thorough and prompt basis.

• Participates in promotional/ entertainment activities as required.

• Provides feedback to Director of Sales on all sales-related activities.

• Adjusts to changes in market requirements and the hotel’s sales strategies to meet business needs.

Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.

REQUIRED SKILLS