Our Story

People

OUR PEOPLE ARE DIFFERENT WE CELEBRATE THAT.

At Swire Hotels, people are the source of our inspiration. That is why we encourage our people to embrace their edges and express themselves in their own unique ways.

"Kristina, who is so incredibly attentive, helped me take care of several things, and it was like having an assistant, sister, and partner all in one. The seamless delivery of the service and the attention to detail were unique. On many occasions, I received fruit, fresh ginger, and extra towels simply because they noticed what I was doing and what I needed." — Ann Marie Scichili

"GENUINE PERSONAL RELATIONSHIPS ARE KEY TO THE SWIRE HOTELS EXPERIENCE. WE SPEND A LOT OF TIME GETTING TO KNOW GUESTS AS INDIVIDUALS SO THEY TRULY FEEL OUR HOUSE IS THEIR HOME.”
Edward Tang, Director of Guest Experience, Upper House Hong Kong
Edward began his career with The Opposite House pre‑opening team in 2007 before relocating to Upper House Hong Kong in 2009. He consistently goes the extra mile for guests - from sending holiday cards to coordinating care packages. These genuine acts of hospitality were recognised when he was named Front Office Hotelier of the Year at The Stelliers Greater China 2022 Awards.
"HAVING BEEN HERE SINCE 2015, I'M A BIT OF A BIG SISTER OR EVEN MUM TO OUR TEAM IN THE KITCHEN! IT'S A JOY TO WORK WITH AND SUPPORT ALL THE YOUNG TALENT HERE.”
Anne Li, Junior Sous Chef - Production Kitchen, Upper House Chengdu
Joining us as a chef de partie, Anne soon advanced to become a trainer for the department in 2017, and proudly stepped into her new role as junior sous chef in 2023.
"WORK IS A BIG PART OF MY LIFE, AND I'M GRATEFUL IT'S FULL OF SUCH JOYOUS, MEMORABLE MOMENTS WITH OUR GUESTS AND MY TEAM.”
Ming Ng, Housekeeping, EAST Hong Kong
Ming has over 30 years of experience in the hospitality world and has been part of EAST Housekeeping for more than a decade. When she’s not at work, she enjoys playing with her dog and gardening at home.
"CONVENTIONALLY, LEGAL IN-HOUSE PLAYS A SUPPORTIVE ROLE, BUT I TRULY BELIEVE WE ARE HERE TO HELP DRIVE THE CULTURE, WITH EFFICIENCY, WITH PASSION AND WITH HOSPITALITY TO ALL THOSE AROUND US."
Justen Li, General Counsel, Swire Hotels
Aside from serving as General Counsel for Swire Hotels, Justen is also Chairman of Soap Cycling, works for multiple NGOs and the company's Diversity and Inclusivity initiatives, trying to chip in as much as possible in a world that needs support.
"GROWING UP, I WAS EQUALLY INSPIRED BY MY MOTHER'S TRADITIONAL COOKING AND THE INTERNATIONAL CULINARY INFLUENCES OF THE CITY. I THINK THIS IS WHY EXPERIMENTING WITH UNUSUAL FLAVOUR COMBINATIONS IS SUCH A BIG PART OF WHAT I DO.”
Tony Ye, Chef de Cuisine at Sui Tang Li, Upper House Shanghai
Born in Shanghai, Chef Tony has more than 20 years of experience, which he brings to Sui Tang Li’s ever‑evolving menu of creative and contemporary dishes influenced by Shanghainese, Sichuan and Cantonese regional cuisines.

People

OUR PEOPLE ARE DIFFERENT WE CELEBRATE THAT.

"GENUINE PERSONAL RELATIONSHIPS ARE KEY TO THE SWIRE HOTELS EXPERIENCE. WE SPEND A LOT OF TIME GETTING TO KNOW GUESTS AS INDIVIDUALS SO THEY TRULY FEEL OUR HOUSE IS THEIR HOME.”​

"HAVING BEEN HERE SINCE 2015, I'M A BIT OF A BIG SISTER OR EVEN MUM TO OUR TEAM IN THE KITCHEN! IT'S A JOY TO WORK WITH AND SUPPORT ALL THE YOUNG TALENT HERE.”​

"WORK IS A BIG PART OF MY LIFE, AND I'M GRATEFUL IT'S FULL OF SUCH JOYOUS, MEMORABLE MOMENTS WITH OUR GUESTS AND MY TEAM.”​

"CONVENTIONALLY, LEGAL IN-HOUSE PLAYS A SUPPORTIVE ROLE, BUT I TRULY BELIEVE WE ARE HERE TO HELP DRIVE THE CULTURE, WITH EFFICIENCY, WITH PASSION AND WITH HOSPITALITY TO ALL THOSE AROUND US."

"GROWING UP, I WAS EQUALLY INSPIRED BY MY MOTHER'S TRADITIONAL COOKING AND THE INTERNATIONAL CULINARY INFLUENCES OF THE CITY. I THINK THIS IS WHY EXPERIMENTING WITH UNUSUAL FLAVOUR COMBINATIONS IS SUCH A BIG PART OF WHAT I DO.” ​

"GENUINE PERSONAL RELATIONSHIPS ARE KEY TO THE SWIRE HOTELS EXPERIENCE. WE SPEND A LOT OF TIME GETTING TO KNOW GUESTS AS INDIVIDUALS SO THEY TRULY FEEL OUR HOUSE IS THEIR HOME.”

"HAVING BEEN HERE SINCE 2015, I'M A BIT OF A BIG SISTER OR EVEN MUM TO OUR TEAM IN THE KITCHEN! IT'S A JOY TO WORK WITH AND SUPPORT ALL THE YOUNG TALENT HERE.”

"WORK IS A BIG PART OF MY LIFE, AND I'M GRATEFUL IT'S FULL OF SUCH JOYOUS, MEMORABLE MOMENTS WITH OUR GUESTS AND MY TEAM.”

"GROWING UP, I WAS EQUALLY INSPIRED BY MY MOTHER'S TRADITIONAL COOKING AND THE INTERNATIONAL CULINARY INFLUENCES OF THE CITY. I THINK THIS IS WHY EXPERIMENTING WITH UNUSUAL FLAVOUR COMBINATIONS IS SUCH A BIG PART OF WHAT I DO.”