22 Nov, 2021

Kristina Snaith-Lense On Her Career Journey and Latest Happenings Of The Upper House

Kristina Snaith-Lense, General Manager of The Upper House talks to Hertelier about her career journey from Ecole hôtelière de Lausanne to running the design-driven hotel in Hong Kong.

Previously worked in Mandarin Oriental, Ritz Carlton and Grant Hyatt, Kristina joined Swire Hotels almost a decade ago and has since risen through the ranks. With an extensive knowledge in operations and guest relations, she has played a key role in crafting unscripted and authentic hospitality experience for our guests at The Upper House.

In her interview with Hertelier, Kristina explains how our people philosophy has empowered her to think differently and grow as a hotelier. She also shares her success in navigating the pandemic through launching a range of new exciting projects at The Upper House, including the opening of new restaurant Salisterra, the André Fu Suite and The Continental, as well as partnerships with local, homegrown brands.

To learn more about Kristina’s journey, please visit:  https://www.hertelier.com/post/9-questions-with-kristina-snaith-lense-on-running-the-design-driven-upper-house-hotel-in-hong-kong

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