Purpose of Role

As a E-Commerce Manager, you’ll be responsible in driving The Middle House’s digital growth and customer experiences by supporting the team in building and managing the digital ecosystem and digital conversion channels. Plans and develops all brand social media channels and manages online community. 

What you'll get?

At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive salary, medical/dental and leave entitlement, we’ll shower you with perks, including:

• Fun: Meet with hoteliers who bring playfulness at work each day!
• Location: Access to three Metro lines nearby, get here quickly thanks to our highly accessible location
• Fun:  Meet with hoteliers who bring playfulness at work each day!
• Development: Trainings to enhance your skills to upgrade yourself & equip you for challenges ahead in the evolving environment!
• Authenticity: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you!

What you'll need?

• Experience: 3 to 4 years of experience eCommerce Marketing and Digital Marketing.

• Education: A degree holder in Marketing, Business Administration or equivalent in related discipline

• Skills: Knowledge of web and mobile development, website, mobile apps, digital, online or e-Commerce development. Proficient in paid media and analytics reporting platforms such as Baidu Analytics, Baidu Ads, GTM, WeChat (Weixin) Management Platform, Baidu Tongji, and Facebook Business & Ads Manager. Knowledge in design tools, Adobe Creative Suite (Photoshop, Illustrator) and photography skills are an advantage. Excellent command of written and spoken English and Chinese.

• Personality: Good team player, capable in working in a dynamic and fast-pace environment. Detail-oriented, proactive, independent and diligent.

What you'll do?

• Manage and build The Middle House’s digital ecosystem including website, eCommerce platform and social platforms.

• Track & evaluate website performance & campaign effectiveness as a Baidu Analytics ninja with hands-on experience.

• Be responsible for Baidu Analytics ninja with hands-on experience in tracking and evaluating website performance and campaign effectiveness.

• Take ownership in analysing site wide, cross platform customer journey data and reports on key metrics.

• Develop and execute creative, engaging content calendar and daily, weekly, monthly reports.

• Support and facilitate the overall digital strategy and digital campaign initiatives in driving growth and conversion with programmatic, paid social, and SEM/ SEO

Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.

REQUIRED SKILLS