"Upper House has fostered in me a growth that goes beyond professional development. It has ignited a personal passion that drives me to excel, all to honour the trust our guests place in us. This is the meaning behind my motto: "I give my all, for the home you envision."

"After my internship with the People and Culture team, I was genuinely inspired by the culture at Swire Hotels—a place where I could bring my whole, authentic self to work. That feeling is the biggest reason I returned after graduation. Rotating through Learning & Development taught me how to listen, communicate, and connect across every level of the organisation, while my stint in Communications immersed me in the DNA of the Swire Hotels brand. I’m convinced this is an environment where every individual is given the space, support and challenges to grow."

“My internship at Upper House Shanghai was an extraordinary experience. During this journey, I not only gained sincere recognition and trust from guests, but also forged friendships with like-minded colleagues. While devoting myself to service, I truly felt the warmth of being needed and gradually realised my self-worth through practice.”

"In the tea house kitchen, every day feels like unwrapping a "gourmet surprise box". The chefs generously teach me the secrets of handling Sichuan cuisine ingredients—from stir-frying broad bean paste to precise knife skills—and I also get to learn the innovative ideas behind fusion dishes. The team vibe is super warm: we help each other out during busy hours, and chat about Chengdu’s lively food culture when it’s quieter. This environment, where I can gain real skills and feel human warmth, is exactly why I love working here."