酒店
镛舍 - 上海 -
部門
餐厅及酒吧
雇佣性质
全职
参考编号
TMH00006
职位发布日期
2020年11月2日

Purpose of Role

As a Host, you’ll work to assist the Restaurant Manager and the team to operate the restaurant/ lounge/ bar day-to-day running and ensure a smooth operation.

Your success: Create a unique, memorable and personalised dining experience for each guest, ensure they are served with genuine care.

What you'll get?

At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive salary, medical/dental and leave entitlement, we’ll shower you with perks, including:

  • Fun: Meet with hoteliers who bring playfulness at work each day!
  • Location: Access to three Metro lines nearby, get here quickly thanks to our highly accessible location
  • Fun:  Meet with hoteliers who bring playfulness at work each day!
  • Development: Trainings to enhance your skills to upgrade yourself & equip you for challenges ahead in the evolving environment!
  • Authenticity: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you!

What you'll need?

  • Experience: At least 2-year experience in F&B, 1 year of which is in the same role in 5-star hotel or high end free standing restaurant
  • Education: Undergraduate degree in hospitality from an accredited university, college or hotel school.
  • Skills: Good command of oral and written English.Good computer skills.
  • Personality: Happy outgoing personality.A team player.Goal driven, eager to learn and grow.Ability to work under stress.

What you'll do?

  • Ensure all customer contact (being the first contact point) is handled politely and efficiently, ascertaining and accurately meets their needs
  • Manage and control reservations and maximize the use of the seating
  • Communicate all required information with the restaurant/ bar team
  • Update and maintain guest database system and record guest preferences
  • Manage the host desk area and cloakroom
  • Handle complaints from guests: report, discuss with management and help solve it
  • Know your job and continue your self-development by self-directed learning and participation in company sponsored training programs
  • Have an excellent knowledge of your duties and menu
  • Perform any other reasonable duties as required by the Management from time to time
  

Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.

技能要求

酒店 英文会话 普通话 卓越服务

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