The Upper House - Hong Kong
People & Culture
Employment Type
Ref. No.
Job Posted Date
Monday, June 24, 2024

Here at The Upper House, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at The Upper House?

The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role assists a team in nurturing the wellbeing of our people and ensures that our team members both enjoy and excel in their work. We strive to create a positive work environment where individuals are not only content but also have enriching experiences. We aim to empower our team members to deliver exceptional and genuine experiences to our valued guests. Those who possess a creative, curious, and passionate nature towards people will find great satisfaction in this role.

Key Responsibilities

Welcome to the core of what being a People & Culture Assistant is all about!

Here's the quick lowdown on what you'll do day-to-day:

  • Involve in recruitment function and provide engaging on-board experience to our team members
  • Facilitate internal communication and organise team relations activities
  • Handle personnel & training records, separation logistics and other relevant administrative tasks
  • Involve in People & Culture projects and ad-hoc assignments


Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

  • Proficient in MS Office and Chinese Word processing; Excellent communication skills in both written and spoken English and Chinese;
  • Knowledge in Hong Kong Employment Ordinance and other related statutory requirements
  • Cheerful, self-motivated, independent, with multi-tasking capability

The Cherries on Top (Nice-to-Haves):

  • 1 to 2 years’ relevant experience in Human Resources field or hotel industry preferred
  • Degree in Human Resources Management/ Hotel Management or equivalent, or in related disciplines
  • Creative, stylish and artistic; knowledge in Photoshop and video editing software would be an advantage

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

  1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
  2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
  3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.


For Every Member of Our Family:

  • Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
  • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
  • Join our wellness programme to elevate your mental and physical wellbeing!
  • Enjoy discounts at our restaurants, bars, and spa -- at all locations!
  • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!



Sounds interesting for you? Apply now.

Apply now

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