Central Support Office - Hong Kong
Information Technology
Employment Type
Ref. No.
Job Posted Date
Tuesday, April 11, 2023

Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world…… hopefully soon! Each exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.


We craft our journeys with passions in:

  1. Art – Perhaps the greatest expression of one person’s individuality which we proudly celebrate, art flows through everything at Swire Hotels.
  2. Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
  3. Wellness – Everyone’s journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.

We are looking for a Solution Architect to join our Information Technology team at Central Support Office. This role will be on a 2-year contract basis.

You can create result with us using your expertise to…

  • Develop and govern fit-for-purpose solution designs that address and prioritise business requirements, liaise with concerned parties to develop timely and cost-effective solutions and align with the architectural strategies, roadmaps and standards
  • Define architecture and development standards, as well as best practices and methodologies for executing successful loyalty programs
  • Conduct feasibility/POC for proposed digital solutions and provide recommendations on technical architectures, solutions and timeline of digital products to facilitate integrations, migrations and any technical connections with internal/external systems
  • Assist in the prioritization of development and integration tasks, and lead the team to achieve business goals
  • Contribute to the software test strategies and provide solutions or options with focus on software stability and reliability
  • Partner with IT and vendors to drive all aspects of CI/CD deployment pipelines for development, staging and production environments
  • Perform regular technical and quality reviews to ensure every component is correctly implemented and the technical documentation is up to date and accurate
  • Coordinate and assist in product releases and provide post-launch/on-going technical support to the product/system

You can go that extra mile by using your skills and qualities including…

  • Minimum 7-8 years of experience in IT field with 4-5 years of experience in solution/ technical/ data architect or related roles
  • A recognised University degree in Information Technology or a related discipline
  • Collaborative work experience with internal and external partners such as Business Units, IT, CRM/Data, digital/SI vendors to review requirements, develop technical solutions and assess feasibility
  • Proficiency in at least one programming language such as Java, .NET, or Python
  • Experience in cloud platforms such as AWS, Azure, or Google Cloud Platform
  • Strong understanding of software development methodologies and principles
  • Experience in loyalty program platforms and solutions with strong understanding of their concepts, strategies, and tactics
  • Ability to communicate complex technical concepts to non-technical stakeholders
  • Advanced working knowledge and experience in data architecture, data modelling, data governance, metadata management
  • Excellent written and spoken English and Chinese (including Mandarin)
  • Good presentation skill, strong analytical, problem-solving and interpersonal skill
  • A good team player and a self-starter; resourceful, energetic, innovative, and guest-oriented
  • Prior experience in designing and implementing Automation solution and exposure to consulting/ hospitality industry preferred.


With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…

  • Turn up in smart casual attires and be as comfortable as you can at work!
  • Stagger your working hours and have the flexibility to create a working schedule that fits you!
  • Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits!
  • Dine at our team dining hall and save on meals!
  • Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing!
  • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?


Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.



Sounds interesting for you? Apply now.

Apply now

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