Central Support Office - Hong Kong
Employment Type
Ref. No.
Job Posted Date
Thursday, March 9, 2023

Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world…… hopefully soon! Each exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.

We craft our journeys with passions in:

  1. Art – Perhaps the greatest expression of one person’s individuality which we proudly celebrate, art flows through everything at Swire Hotels.
  2. Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
  3. Wellness – Everyone’s journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.

We are looking for a Director of Marketing to join our Marketing team at Central direSupport Office.

You can create result with us using your expertise to…

  • Define, lead, and drive marketing strategy for the group, the House Collective brand and East Hotels brand; provide directions for all hotel marketing teams.
  • Utilize digital platforms including owned platforms, CRM and business data to drive leads and build the branding of The House Collective and EAST hotels.
  • Manage paid media agency partners and develop go-to-market strategy for Hong Kong, Chinese mainland and international market.
  • Provide strategic directions and consultancy to hotel property teams on Paid Media, Content Marketing, CRM, Digital Marketing, and Brand Collaboration.
  • Be the owner of digital ecosystem and responsible for driving the development of digital touchpoints such as website, app, mini program, eShop.
  • Manage CRM database and lead the implementation of data-informed consumer journey and activations.
  • Be the owner of customer loyalty program
  • Lead group level digital transformation agenda by assuming a program leadership role for new digital initiatives.

You can go that extra mile by using your skills and qualities including…

  • 12+ years marketing experience, with at least 8 years in a management role
  • Extensive experience in driving successful B2C marketing strategies is a must whilst experience in growth marketing, e-Commerce, customer acquisition and conversion will be an advantage
  • Solid experience in managing digital solutions/projects, including UI/UX, Salesforce, data analytics, mobile applications, etc.
  • Prior exposure on the China market digital landscape will be ideal

With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…

  • Turn up in smart casual attires and be as comfortable as you can at work!
  • Stagger your working hours and have the flexibility to create a working schedule that fits you!
  • Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits!
  • Dine at our team dining hall and save on meals!
  • Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing!
  • Enjoy COMPLIMENTARY room nights at all of our hotels because, who doesn’t love to travel?


Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.



Sounds interesting for you? Apply now.

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