Central Support Office - Hong Kong
Information Technology
Employment Type
Ref. No.
Job Posted Date
Friday, January 12, 2024

Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world…… hopefully soon! Each exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.


We craft our journeys with passions in:

  1. Art – Perhaps the greatest expression of one person’s individuality which we proudly celebrate, art flows through everything at Swire Hotels.
  2. Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
  3. Wellness – Everyone’s journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.

We are looking for an IT Security & Infrastructure Specialist to join our Information Technology team at Central Support Office. This role will be on a 2-year contract basis.

You can create result with us using your expertise to…

  • Establish and distribute group security policies, adapting them to local needs and suggesting improvements to minimise the risk of internal and external security threats
  • Provide regular security key performance indicators (KPIs) on risks, patching level, incidents, and exceptions
  • Coordinate network security by facilitating and overseeing the deployment of security technologies such as firewalls, endpoint security, etc.
  • Lead projects to align local specificities with group standards
  • Collaborate with security vendors, suppliers, service providers, and external resources to analyse, recommend, install, and maintain software security applications
  • Monitor contractual obligations, performance delivery, and service level agreements
  • Assist IT and business teams in understanding their security responsibilities, including identity management, patching, incident response, system hardening, cloud security, and compliance
  • Implement appropriate control procedures to detect and address deviations from group standards
  • Stay updated on relevant industry standards, regulations, and best practices related to technology implementation and data security
  • Ensure compliance with data protection and privacy regulations, implement robust security measures, and maintain data integrity throughout technology systems and processes


You can go that extra mile by using your skills and qualities including…

  • Minimum 5 years of experience in IT field with 1-2 years of experience in consulting/ security systems
  • A recognised University degree in Information Technology or a related discipline
  • Experience in hands-on technical roles in managing systems, together with IT network/ infrastructure, techniques, risks, best practices, security/ change management principles
  • Proficiency in firewalls, and Microsoft environment (AD, Office365, SCCM, etc.)
  • Solid working experience within a team on security products implementation
  • Proven track record of project management of system development and transformation projects
  • Excellent written and spoken English and Chinese (including Mandarin)
  • Good presentation and communication skills; strong analytical, problem-solving and interpersonal skill
  • A good team player and a self-starter; resourceful, energetic, innovative, and guest-oriented
  • Prior experience in the hospitality industry is preferred
  • Candidates with more experience may be considered for the position of IT Supervisor/Assistant IT Manager - Security and Infrastructure


With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…


  • Turn up in smart casual attires and be as comfortable as you can at work!
  • Stagger your working hours and have the flexibility to create a working schedule that fits you!
  • Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits!
  • Dine at our team dining hall and save on meals!
  • Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing!
  • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?



Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.



Sounds interesting for you? Apply now.

Apply now

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